Privacy Policy
1. Information Collection
We collect personal information—including names, email addresses, phone numbers, and specific event details—whenever you submit an inquiry form or interact with our website. We do not knowingly collect information from minors under the age of 16.
2. Methods of Collection
Data is collected when you voluntarily submit information through our Wix-hosted contact forms, communicate via direct email, or through automated Wix cookies and analytics.
3. Use of Personal Data
Your data is processed strictly under a lawful basis in accordance with UK GDPR. We utilise it to issue quotes, manage client bookings, communicate regarding orders, optimise our website performance, and maintain regulatory compliance.
4. Data Security & Retention
Data is securely stored utilising the encrypted servers and firewall protections provided by our hosting platform, Wix.com. Personal data is retained only for the duration necessary to fulfill our business services or satisfy legal obligations.
5. Third-Party Disclosures
We operate a strict policy against selling or trading client data. Information is only disclosed to vital service providers necessary to operate our website and process transactions, such as Wix.com and integrated payment processors.
6. Cookie Policy
This website employs Wix cookies to evaluate site performance and ensure operational functionality. Users can control, block, or delete these cookies via their individual browser configurations or the website's integrated cookie banner.
7. Statutory Rights
In compliance with UK GDPR, you hold the right to access, amend, restrict, or request the deletion of your personal data. You may also withdraw your processing consent at any time by contacting us directly.
8. External Web Links
We are not liable for the privacy frameworks, data practices, or content found on external third-party websites linked from our platform.
9. Amendments
This Privacy Policy may undergo periodic revisions. All updates will be published immediately to this page alongside an updated effective date.
10. Contact Details
For enquiries regarding your data privacy or to exercise your legal rights, please contact us via our website contact form.